MB-210 — Dynamics 365 Sales Functional Consultant Certification

Course Overview

The MB-210 — Dynamics 365 Sales Functional Consultant certification validates the skills required to implement, configure, and optimize Microsoft Dynamics 365 Sales solutions. This course focuses on managing the end-to-end sales lifecycle—from leads and opportunities to forecasting and performance insights—helping organizations drive revenue and improve sales productivity.

Offered by Microsoft, MB-210 is designed for professionals who work closely with sales teams to translate business requirements into effective Dynamics 365 Sales solutions.

What You Will Learn

This course delivers practical, real-world skills for implementing Dynamics 365 Sales, including:

• Configuring Dynamics 365 Sales and core sales processes

• Managing leads, opportunities, accounts, and contacts

• Implementing sales pipelines and business process flows

• Using product catalogs, price lists, quotes, and orders

• Configuring sales forecasting and goal management

• Leveraging relationship intelligence and sales insights

• Integrating Dynamics 365 Sales with Microsoft 365 and Power Platform

• Creating dashboards, reports, and analytics using built-in tools and Power BI

• Managing security roles, access permissions, and data visibility

Who This Course Is For

• Dynamics 365 Sales Functional Consultants

• Sales Operations and CRM Consultants

• Business Analysts supporting sales teams

• IT professionals implementing CRM solutions

• Professionals transitioning into Dynamics 365 Sales roles

Key Benefits

• Builds expertise in modern CRM and sales automation

• Improves alignment between sales processes and technology

• Enhances sales visibility, forecasting accuracy, and performance tracking

• Highly востребованный (in-demand) skillset across industries

• Prepares learners for enterprise Dynamics 365 Sales implementations

Career Path Alignment

MB-210 prepares learners for roles such as:

• Dynamics 365 Sales Functional Consultant

• CRM Consultant (Sales)

• Sales Operations Analyst

• Business Applications Consultant

• Digital Sales Transformation Specialist

Certification Progression

MB-210 fits into advanced Microsoft Business Applications pathways, including:

• Dynamics 365 Functional Consultant certifications

• Power Platform Functional Consultant and Developer certifications

• Business Applications Solution Architect tracks

• Enterprise CRM and digital transformation roles

Why Choose MB-210 — Dynamics 365 Sales Functional Consultant

The MB-210 certification is ideal for professionals responsible for optimizing sales processes using Microsoft Dynamics 365 Sales. It validates the ability to design and implement CRM solutions that improve sales efficiency, customer engagement, and revenue growth—making it a valuable credential for organizations adopting Microsoft’s business applications ecosystem.